Wholesale Car Auction Arbitration: How the Simply Sell Guarantee Protects Your Deals

man handing a car key into another hand

As a car dealer, you know how quickly wholesale auction arbitrations can eat your profits and complicate a smooth sale. These disputes drain your valuable time and resources, pulling your attention away from what you do best, retailing. 

How can you get better auto auction seller protection?

Our Simply Sell Guarantee is designed to protect sellers from arbitrations related to covered interior and exterior vehicle issues that OPENLANE captures and sells in our 45-minute auction and Simulcast sales. OPENLANE handles disputes on the seller’s behalf, reducing the time spent managing arbitrations and allowing sellers to stay focused on selling cars and supporting their customers. With fewer small-dollar-claims because of the minimum arbitration amount of $850, sellers can spend even less time managing minor disputes.

Simply Sell is automatically applied to all eligible captured vehicles when a pre-sale inspection isn’t purchased, and it’s now applied to all eligible Simulcast vehicles, providing the same protection as the 45-minute auction at the same price. 

The program also offers coverage on AS-IS vehicles, and each vehicle will undergo an inspection by an experienced inspector. This thorough process provides a layer of confidence for both you and your customer. To learn more about the OPENLANE inspection process, check out our blog on OPENLANE® Inspections: Pre-sale vs Post-sale Explained. By taking care of potential risks and complications, our Simply Sell Guarantee allows you to streamline your operations and ultimately, drive more sales.

What is covered when selling cars at wholesale auctions?

What is fully covered: 

  • Non-disclosed exterior & interior damage
  • Headlights & Windshield and other glass
  • Keys/Remotes
  • Model & Trim Accuracy
  • Odour
  • Odometer Entry Error
  • Paint and Bodywork
  • Steering Rack/Ball
  • Mismatched Tires

Items that have coverage capped at $4,000:

  • Anti-lock braking systems 
  • Advanced Driver Systems
  • Airbags
  • Air conditioning 
  • Convenience and electrical features
  • Certain types of engine damage
  • Powered accessory motors (for example, sunroof) and tech screens

Is there anything not protected by the Simply Sell Guarantee?

The Simply Sell Guarantee doesn’t protect certain types of vehicles and issues, including but not limited to: 

  • Vehicles sold for more than $80,000
  • Specialty Vehicles like commercial vehicles, ATVs, buses, etc.
  • Vehicles with a rebuilt or salvaged title
  • Exotic vehicles
  • Vehicles driven more than 25 kilometers after the sale
  • Sales completed more than 30 days after the inspection for a 45-minute auction and 45 days for Simulcast sales 
  • Driveline/Transmission
  • Odometer rollback 
  • Certain tire issues

To see the full list of exclusions, click here.

How much does it cost?

The cost of the Simply Sell Guarantee is based on your subscription level. For pro sellers, basic coverage costs $79 per vehicle sold; for Standard sellers, it costs $89 per vehicle sold. 

Stop letting disputes slow you down. Start selling cars at wholesale auctions with more confidence today.

Ready to make wholesale easy? 

For any questions, give us a call and one of our team members will be happy to help.

888-260-4604

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Saturday: 9:00 a.m. – 6:00 p.m. ET