JUNE 2011 Issue
  Featured Article
New features to help you buy and sell easier
OPENLANE has new features to make purchasing and selling wholesale vehicles easier and faster than ever. Here are some exciting new enhancements to the website:
  • Mobile Site update: OPENLANE.ca has now been optimized for Apple iOS devices (iPhone/iPod Touch) and Google Android (2.0 or higher) smartphones. Just type in www.OPENLANE.ca on your mobile browser, and you'll AUTOMATICALLY be redirected to our NEW mobile-optimized site. You'll get the same 24/7 access to OPENLANE's wide selection of wholesale inventory, and can search for vehicles or place bids directly from your mobile device.
  • Dealer Account Update Notification: A message will appear at the top of OPENLANE if your Dealer Account is not current.
  • New Postings in Announcements: Frame, Flood, Fire, Odometer or other MVDA Disclosures are now highlighted in the Announcements section of the Vehicle Detail Page.
  • As-Is Listing: Limit arbitrations and list your trade-ins and other aged inventory as
    “As-Is.”
To learn more please click here for full details. Please contact Dealer Services at 866-966-5263 if you have any questions.

Analytics Update
OPENLANE Market Index

The OPENLANE Market Index represents pricing and dealer vehicle interest trends across all vehicle segments in our online marketplace. Highlights for Canada include:
  • Overall Canadian auction prices in May decreased by 2 percentage points from the prior month
  • Car, Minivan, SUV and Truck prices all declined in May versus the prior month
  • Car interest remained flat in May while interest in Minivan increased sharply.  SUV and Truck interest declined.
Click here to view the OPENLANE Market Index.


News & Updates
OPENLANE is proud to introduce our Toronto area field representatives: Clary Gushue, who has been with OPENLANE for 6 years, and Brandon Lublin, a recent hire with construction and retail vehicle sales background. Our Montreal field representative is recent hire Yvan Simard who also has an automotive sales background. Get to know your OPENLANE Field Representatives! They are here to help!

Dealer Spotlight
Al Revell and his brother Larry are the third generation Dealer Principals of Revell Motor Sales Limited. Their father, Harry, is still active at the dealership at 83 years of age. Their grandfather, Wesley, opened the dealership in 1936 in Verona, a small borough north of Kingston. Celebrating 75 years and 4 generations of great service, this Ford franchise has been using OPENLANE since 2007 to procure and sell inventory.

“I save time and money both buying and selling on OPENLANE. They have a great selection of inventory that I need - from Ford/Lincoln to Honda to Mercedes Benz. Listing my inventory is easy. I get great exposure - reaching buyers around the country and I don't even have to leave my office.

As a family-owned dealership, great service is critical to our success. I work with OPENLANE because they share that same value. My dedicated representative consistently provides me with high level of service that keeps me buying each month!”

Al Revell
Revell Motor Sales Limited
Verona, Ontario

Upcoming Events
OPENLANE is excited to exhibit at these upcoming shows. We look forward to seeing you there!
  • Canadian Black Book Golf Tournament on August 8th at the Eagles Nest Golf Club in Maple, Ontario
  • Remarketing Forum & Expo on October 5th - 6th at the Fallsview Casino Resort in Niagara Falls, Ontario
    In this Issue:
  • June Website Enhancements
  • OPENLANE Market Index
  • News and Updates
  • Dealer Spotlight
  • Current Incentives
  • Customer Service FAQs
  • Upcoming Events

Customer Service FAQs
Q: How do I reach Customer Service?

A: There are three ways that you can contact Customer Service:

1. Send Customer Service a case. To access the Customer Service Portal, open your "My Transactions" tab and click on "Open a case".
2. Email Customer Service at dealerservicescanada@openlane.com.
3. Call Customer Service at 866-966-5263. Customer Service is available Monday-Friday from 8:30 AM - 5:00 PM EST.

Incentives
Take advantage of these limited-time promotions today. Please click here for details.
  • Get $125 When You List AND Sell with a Third Party Inspection
  • 25% off your OPENLANE Transport costs on select inventory


Contact Us


OPENLANE
Phone: 866-966-5263
Fax: 416-861-9864
Email: dealerservicescanada@openlane.com

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Programs subject to change without notice. All rights reserved. © 2011 OPENLANE, Inc. OPENLANE and the OPENLANE logo are trademarks or registered trademarks of OPENLANE, Inc. in the United States and other countries, and may not be reproduced or used without written permission. The names of other companies, products and services may be the property of their respective owners. Contact 866-966-5263 for questions.